Terms of service
1. Overview
This website is operated by Yolk SPF. By accessing and using our site, you agree to the terms and conditions outlined below.
2. Use of the Website
By using our website, you confirm that you are at least 18 years old or have obtained parental consent. You agree not to use, nor permit any other party to use, the website or any of the information or material contained on it for any purpose or activity of an illegal, unlawful, fraudulent or defamatory nature.
3. Products & Services
Product descriptions, labels, pricing, and availability may change without notice. We reserve the right to modify or discontinue products at any time.
4. Payment
All prices are listed in AUD. Payments are securely processed through trusted third-party providers. We are not responsible for any transaction issues that arise from payment services.
5. Shipping & Delivery
Yolk SPF offers delivery within Australia. Shipping fees and estimated delivery times will be provided during checkout. Delays beyond our control (e.g., postal issues) are not our responsibility. View the full shipping policy for more.
6. Returns & Refunds
For health and safety reasons we cannot provide refunds, exchanges or store credits unless the items you have received are damaged or faulty.
If the product is damaged or faulty on arrival, please email us at wecare@yolkspf.com.au within 7 days of receiving your order and include your order number and images of the damaged goods and we will replace your product, or provide a refund.
7. Intellectual Property
All content, including any product images, copyright, trademarks, design, text, or any other intellectual property right is owned by Yolk SPF. Unauthorsed use, including but not limited to any reproduction, distribution, transmission, publishing, copying or commercial exploitation of any information or intellectual property accessed through this website, our social media channels or via the products, is strictly prohibited.
8. Disclaimer
The information provided on the Yolk SPF website is for general informational purposes only. While we strive to ensure accuracy, we make no guarantees regarding the completeness, reliability, or accuracy of the content. Yolk SPF products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with a healthcare professional before using any new skincare products. Yolk SPF is not liable for any misuse of products or adverse reactions that may occur.
9. Limitation of Liability
To the maximum extent permitted by law, Yolk SPF disclaims all liability (including, without limitation, any consequential loss or damage, loss of data or profit) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the website and/or the products supplied by Yolk SPF. All statutory or implied conditions and warranties are excluded to the maximum extent permitted by law.
Where liability cannot be excluded by law then, to the extent permissible by law, any liability incurred in relation to any material on the website or the products supplied by Yolk SPF is strictly limited to the resupply of the products or the value of the products purchased by you.
10. Governing Law
These terms and conditions are governed by Australian law. You agree to submit to the jurisdiction of the Courts of Western Australia and, if applicable, the Commonwealth of Australia.
11. Changes to Terms
We may modify these terms and conditions at any time, and changes will be effective immediately upon posting.
12. Contact Information
For questions or concerns, please contact us at wecare@yolkspf.com.au